“Teamwork remains the one sustainable competitive advantage that has been largely untapped.” ~ Patrick Lencioni, Overcoming the Five Dysfunctions of a Team (Jossey-Bass, 2005) Corporations increasingly organize workforces into teams, a practice that gained popularity in the ’90s. By 2000, roughly … [Read more...] about The Quest for Better Teams
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How to Plan a Life
“If you don’t design your own life plan, chances are you’ll fall into someone else’s plan. And guess what they have planned for you? Not much.” ~ Business philosopher Jim Rohn Do you have a life plan? John Lennon once said, “Life is something that happens to you when you’re busy making other … [Read more...] about How to Plan a Life
Accountability Essentials
Is accountability becoming even more important in 21st Century business? In an age of ubiquitous social media and cell-phone videos, Big Brother’s watchful eyes seem to loom large. Rudeness, politically incorrect slips of the tongue and outrageous conduct are digitally captured and immediately … [Read more...] about Accountability Essentials
Mastering Leadership Psychology
“If you could only sense how important you are to the lives of those you meet; how important you can be to the people you may never even dream of. There is something of yourself that you leave at every meeting with another person.” ~ Fred Rogers, The World According to Mr. Rogers: Important Things … [Read more...] about Mastering Leadership Psychology
How to Improve Your Brain at Work
Let’s face it: You’re getting older, and work isn’t getting any easier. If being asked to do more with less isn’t enough, advanced technology and a rapidly changing marketplace mean you must stay sharp to remain a competitive asset to your customers and bosses. How can you maintain your edge? “You … [Read more...] about How to Improve Your Brain at Work
The Rampant Rise of Rudeness
“These may not be the best of times, and these may not be the worst of times, but for sheer rudeness, these times beat the dickens out of most times.” ~ Roger McElvey, “Mr. Manners,” Men’s Health, May 1995 While there are plenty of leadership development programs that propose social and emotional … [Read more...] about The Rampant Rise of Rudeness
How to Voice a Complaint
“Complaint has a noble history. It has driven human society forward and led to the abolition of systemic injustice. That it is now primarily associated with inconsequential moans and frivolous litigation is a travesty.” ~ Julian Baggini, Complaint: From Minor Moans to Principled Protests, Profile … [Read more...] about How to Voice a Complaint
The Magic of Mentoring
When people think of mentoring, they often associate it with an older executive who counsels a promising newbie. The senior leader advises the junior employee on his career, navigating office politics and what's needed to get ahead. But mentoring has dramatically changed over the last few … [Read more...] about The Magic of Mentoring
Add Meaning to Conversations with Power Questions
Asking good questions may be the most important, yet least developed, skill for personal and professional success. One popular belief holds that we win friends and new business by being clever and quick on our feet, and that our brilliance—saying just the right thing—is what attracts others. But … [Read more...] about Add Meaning to Conversations with Power Questions