What do Douglas Baker Jr., CEO of Ecolab, Fred Rogers (Mr. Roger’s Neighborhood), and former US President Barack Obama have in common? Doug Baker became CEO of Ecolab in 2004. At the time, the 80+year old company was selling industrial cleansers and food safety services to the tune of $3.8 billion … [Read more...] about Leadership Development and the Art of Listening
Organizations run by leaders with traditional management mindsets lag behind their forward-thinking competitors in many areas: turnover, morale, productivity, market share, financial stability and profitability. The impact reaches far beyond the workplace and has a boomerang effect. Unhappy … [Read more...] about Leaders Build Unity
Extensive research reveals startling conditions in typical organizational settings. Gallup’s State of the American Manager Report, last updated in 2017, confirms a strong correlation between company prosperity and middle management abilities. Through the Manager Report and numerous surveys, Gallup … [Read more...] about Optimize Your Management Team
One thing is certain: when people are put together in working groups, there will be conflict. As a leader, it’s not a question of if you will face employee conflict, it’s a matter of when. Conflict is a natural occurrence in human interaction that leaders should not only expect, but be prepared … [Read more...] about How Great Leaders Resolve Conflict
Countless management books, seminars and programs offer insights into how leaders can establish a culture of trust within their organizations. Their consistent theme—“It begins with you”—is certainly valid, as leaders must model trust and set an example for their people. Success depends on a … [Read more...] about Establish a Culture of Trust
Much has been documented on the advantages leaders have when they strive to discover their employees’ strengths and make the best use of them. According to Gallup surveys, 67% of employees who feel that their strengths are used and appreciated by their leaders are engaged in their work. This … [Read more...] about Building a Culture of Strengths
The rigors of today’s competitive business climate push even the most seasoned leaders to their limits. No organization is immune to setbacks. Many top business leaders agree that life is a constant string of adversities—the new normal. Some, however, are ill-suited for it and pay a dear … [Read more...] about The Power of Perseverance
Most everyone is part of a team. And most of us try to be fair, accepting, helpful, and supportive of our teammates. Yet we frequently encounter problems interacting with others, in spite of shared values and common goals. Why is that? “We have a strong and natural tendency to look out for … [Read more...] about How to Be a Better Team Member
Organizations waste vast amounts of time, effort and money each year by failing to recognize or correct dysfunctional teams. A PricewaterhouseCoopers study of 200 global companies across various sectors―involving more than 10,000 projects―found less than 3% successfully completed their plans. … [Read more...] about Can We Really Fix Dysfunctional Teams?
Some forward-looking companies are now using self-managing principles to organize work with stellar results for both people and profits. Up to this point in history, we’ve organized work based on four very different worldviews: impulsive, conformist, achievement and pluralistic. This … [Read more...] about Self-Managing Organizations: The Next Wave?