One thing is certain: when people are put together in working groups, there will be conflict. As a leader, it’s not a question of if you will face employee conflict, it’s a matter of when. Conflict is a natural occurrence in human interaction that leaders should not only expect, but be prepared … [Read more...] about How Great Leaders Resolve Conflict
Countless management books, seminars and programs offer insights into how leaders can establish a culture of trust within their organizations. Their consistent theme—“It begins with you”—is certainly valid, as leaders must model trust and set an example for their people. Success depends on a … [Read more...] about Establish a Culture of Trust
Much has been documented on the advantages leaders have when they strive to discover their employees’ strengths and make the best use of them. According to Gallup surveys, 67% of employees who feel that their strengths are used and appreciated by their leaders are engaged in their work. This … [Read more...] about Building a Culture of Strengths
The rigors of today’s competitive business climate push even the most seasoned leaders to their limits. No organization is immune to setbacks. Many top business leaders agree that life is a constant string of adversities—the new normal. Some, however, are ill-suited for it and pay a dear … [Read more...] about The Power of Perseverance
Most everyone is part of a team. And most of us try to be fair, accepting, helpful, and supportive of our teammates. Yet we frequently encounter problems interacting with others, in spite of shared values and common goals. Why is that? “We have a strong and natural tendency to look out for … [Read more...] about How to Be a Better Team Member
Organizations waste vast amounts of time, effort and money each year by failing to recognize or correct dysfunctional teams. A PricewaterhouseCoopers study of 200 global companies across various sectors―involving more than 10,000 projects―found less than 3% successfully completed their plans. … [Read more...] about Can We Really Fix Dysfunctional Teams?
Some forward-looking companies are now using self-managing principles to organize work with stellar results for both people and profits. Up to this point in history, we’ve organized work based on four very different worldviews: impulsive, conformist, achievement and pluralistic. This … [Read more...] about Self-Managing Organizations: The Next Wave?
What's your thinking style? Just like we have personality preferences for introversion and extroversion, we also have preferred ways of thinking about problems. Typically, we handle problems in a tried and true way that we’re comfortable with. We don’t even know we have a thinking style because … [Read more...] about What’s Your Thinking Style?
The way we work isn’t working anymore. Some experts blame traditional organizational hierarchies, incentives that fail to motivate, disengaged employees (two-thirds of the workforce), and a system that overcompensates management while undervaluing frontline workers. New ways of working have … [Read more...] about A Brief History of Organizations: The Quest to Reinvent Work
Human interactions rule our lives. Our social skills may be even more valuable than we realize. In a world where technological advances increasingly provide solutions and perform jobs, our social skills can increase or diminish our value at work.
But most of us—professionals, employees and … [Read more...] about The Human Factor:
A New Era of Relationships