The secret of rulership is to combine a belief in one's own infallibility with the power to learn from past mistakes. ~ George Orwell As much as we’d like to believe that we’re rational human beings, we can all too easily mislead ourselves. Self-deception is a process that encourages us to justify … [Read more...] about Why Do Leaders Deceive Themselves?
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The Business Case for Empathy
“The problem with business today isn’t a lack of innovation; it’s a lack of empathy.” ~ Stanford Professor Dev Patnaik, author of Wired to Care In an uncertain economy, empathy may seem like a soft business skill. It can, however, serve as a catalyst for new growth, innovation and employee … [Read more...] about The Business Case for Empathy
Coaching Conversations:
Teaching People to Think
One cannot teach a man anything. One can only enable him to learn from within himself. ~ Galileo Galilei
With so many employees being paid to think, leaders and managers should find ways to cultivate their staffs’ cerebral capabilities to boost workplace performance.
But most leaders wouldn’t know … [Read more...] about Coaching Conversations:
Teaching People to Think
The New Groupthink:
The Problem with Teams
Teamwork demands shared responsibility, but it also demands individual contributions. It fails if team members shelter behind the consensus. ~ Robert Heller, Founding Editor, Management Today
A recent survey found that 91 percent of high-level managers believe teams are the key to success. But the … [Read more...] about The New Groupthink:
The Problem with Teams
The Art of Giving Feedback
“Getting people to welcome feedback was the hardest thing I ever had to do as an educator.” ― Professor Randy Pausch, The Last Lecture Everything is connected today. We need to collaborate with others to succeed in our relationships, life and work. For that, we need to develop the art of giving … [Read more...] about The Art of Giving Feedback
Purpose-Driven Leadership: The Bridge to What Truly Matters
Knowing why you’re here, and who you want to be, isn’t a part-time job. The challenge is to live out what you stand for, intentionally, in every moment. ~ Tony Schwartz, author Far from being touchy-feely concepts touted by motivational speakers, purpose and values have been identified as key … [Read more...] about Purpose-Driven Leadership: The Bridge to What Truly Matters
Inside the Mind at Work:
Manage for Progress
“So much of what we call management consists of making it difficult for people to do work.” ~ Peter Drucker
As any fan of The Office can attest, negative managerial behavior severely affects employees’ work lives. Managers’ day-to-day and moment-to-moment actions also create a ripple effect, … [Read more...] about Inside the Mind at Work:
Manage for Progress
Managing for Peak Performance: 5 Key Steps
Most managers want their people to achieve excellence at work. We really can’t ask for more. In fact, peak performance can be defined as a combination of: Excellence Consistency Ongoing improvement How can managers bring out the best in their people? To achieve peak performance, each … [Read more...] about Managing for Peak Performance: 5 Key Steps
Emotions – Leadership’s Secret Weapon
“Leadership isn't something you do writing memos; you've got to appeal to people's emotions. They've got to buy in with their hearts and bellies, not just their minds.” ~ Lou Gerstner, IBM’s former CEO Emotions are critical to business success because they drive behaviors. Companies that achieve an … [Read more...] about Emotions – Leadership’s Secret Weapon
Positive Leadership: Real Results
The No. 1 reason why most Americans leave their jobs is the feeling they’re not appreciated. In fact, 65% of people surveyed said they received no recognition for good work in a previous year, according to Tom Rath and Donald O. Clifton, authors of How Full Is Your Bucket? Positive Strategies for … [Read more...] about Positive Leadership: Real Results