The concept of emotional intelligence became popular after the immense success of Daniel Goleman's book in 1995: Emotional Intelligence, Why it can matter more than IQ. It was followed by a second best seller in 1998 by the same author, Working with Emotional Intelligence. The business … [Read more...] about Emotional Intelligence in the Workplace
Search Results for: workplace relationships
Lead with Love
As a business leader, how do you lead with love? How is love practiced in your organization? Given the volatility of 2021, I’ve been exploring this facet of leadership. Tension and anger in the workplace is on the rise. Some HR researchers anticipate this will continue throughout 2022. In a recent … [Read more...] about Lead with Love
The Matter of Business Ethics
We are making great strides in corporate social responsibility. Many reflect changes in business policies and practices. But when it comes to business ethics, are we really improving? Consider this: almost 120 years ago, German socialist, economist, and politician Max Weber published his book, The … [Read more...] about The Matter of Business Ethics
The Need for Kind Leaders
Is your organization led by kind leaders? This year has been like no other. Most leaders and managers are eager to put it behind them. Yet, we’re not out of the woods. A culture of kindness will make it easier. Researchers have found that kindness is associated with better and stronger physical … [Read more...] about The Need for Kind Leaders
Leaders Build Unity
Organizations run by leaders with traditional management mindsets lag behind their forward-thinking competitors in many areas: turnover, morale, productivity, market share, financial stability and profitability. The impact reaches far beyond the workplace and has a boomerang effect. Unhappy … [Read more...] about Leaders Build Unity
Making Friends at Work
If you have friends at work you most likely enjoy your job more. But did you know that you make better decisions, are more engaged in your work, more committed, and productive? Making friends at work is more important than we give credit. Workplace friendships are one of the strongest predictors of … [Read more...] about Making Friends at Work
The Tricky Art of the Apology
Who hasn't said something in the heat of the moment that they regret? Everyone makes mistakes. We make insensitive statements, we speak before we think, and we let our emotions get the best of us. No workplace is perfect. Managers berate subordinates in meetings. Colleagues make snide remarks about … [Read more...] about The Tricky Art of the Apology
Empathy in Everyday Conversations
In everyday conversations – whether with friends, family or coworkers – most of us have an empathy deficit – or at least we don’t express it enough. Everyone wants to be seen, heard and appreciated. But not that many people - especially in workplaces - know how to communicate empathy so that others … [Read more...] about Empathy in Everyday Conversations
The Business Case for Positivity
What good are positive emotions in the workplace? As scientists study the brain and learn more about how we achieve optimal functioning, the term positivity has finally captured business leaders’ interests. One study of CEOs showed that training to be more positive could boost their productivity … [Read more...] about The Business Case for Positivity
The Power of Empathy and Focus
Without empathy and focus, you’ll never be able to communicate effectively and relate well to others. People who lack empathy are sure to face interpersonal difficulties that lead to inferior performance, negative outcomes, and poor relationships with coworkers and customers. As a competency skill, … [Read more...] about The Power of Empathy and Focus