“We all need people who will give us feedback. That’s how we improve.” ~ Bill Gates Receiving feedback with grace is a valuable leadership skill, yet many managers struggle with it. While we’re often quick to critique others, being on the receiving end involves an entirely different set of … [Read more...] about The Art of Receiving Feedback
leadership development
Growing Better Leaders:5 Developmental Stages
The increasingly complex and chaotic marketplace poses an urgent need to grow better leaders. Companies that seek competitive advantages require strong leadership. Leaders remain confused, however, about how to strengthen competencies. Formal training and higher education haven’t sufficiently … [Read more...] about Growing Better Leaders:5 Developmental Stages
Bring Out the Best in People: 5 Steps to Peak Performance
How do you bring out the best in people? Managers want their people to achieve excellence at work. Leaders and management alike know that they can't achieve expected business results without the participation and engagement of individuals and teams. Without people motivated for peak performance, … [Read more...] about Bring Out the Best in People: 5 Steps to Peak Performance
A Coaching Conversation Checklist for Smart Managers
In spite of wide-spread coach training, most of the time managers aren't using coaching skills to grow and develop their people. Instead, many managers still believe in their role as a problem solver, cutting short conversations with employees by providing solutions, advice, and answers. Yet … [Read more...] about A Coaching Conversation Checklist for Smart Managers
The Need for Managing with Coaching Skills
Managers who effectively harness their coaching skills reap multiple benefits. Their employees are more committed, willing to put in greater effort and are less likely to leave. Coaching’s impact significantly affects people and profits within organizations committed to training managers, guiding … [Read more...] about The Need for Managing with Coaching Skills
The Inner Game of Leadership
The most challenging part of growing brilliant leaders who will thrive in 21st century business is coaching for the inner game of leadership. Effective leaders master the C-suite competencies: setting strategic direction; communicating an inspiring mission; understanding financial data; planning … [Read more...] about The Inner Game of Leadership
Four Promises of Effective Leaders
What makes a leader stand out as remarkably effective? Everyone expects great things from leaders—probably more than is humanly possible. But leaders must deliver only four interdependent promises to drive business results. Failure to complete a single promise will likely lead to disappointing … [Read more...] about Four Promises of Effective Leaders
Communicating Better:
4 Social Signals
Successful people are great communicators who recognize that conversations are part of an evolving social process. They aren’t just skilled listeners; they’re attuned to subtle social signals that are more revealing than words alone — and they use them to their advantage.
We’re more connected than … [Read more...] about Communicating Better:
4 Social Signals
The Human Factor:
A New Era of Relationships
Human interactions rule our lives. Our social skills may be even more valuable than we realize. In a world where technological advances increasingly provide solutions and perform jobs, our social skills can increase or diminish our value at work.
But most of us—professionals, employees and managers … [Read more...] about The Human Factor:
A New Era of Relationships
The Tricky Art of the Apology
Who hasn't said something in the heat of the moment that they regret? Everyone makes mistakes. We make insensitive statements, we speak before we think, and we let our emotions get the best of us. No workplace is perfect. Managers berate subordinates in meetings. Colleagues make snide remarks about … [Read more...] about The Tricky Art of the Apology