Is there such a thing as conversational intelligence? It could be that some leaders are naturally more adept at the art of conversation. It’s certainly true that we all could improve our ability to engage and influence others through conversations. “Human beings are the most highly social species … [Read more...] about Conversational IQ: 5 Conversational Blind Spots
Search Results for: conversations
Put Positive Leadership into Action
Executive coaches and leadership consultants who encourage positive thinking often encounter cynical, hard-driving executives with a close eye on the bottom line. But positivity coaches have come a long way since author Norman Vincent Peale preached his positive philosophy of faith and miracles. … [Read more...] about Put Positive Leadership into Action
Leading through Inquiry: Do Ask, Don’t Tell
How can leaders and managers bring out the best in their people? With today’s interdependent work teams it’s not enough to give instructions about how to do jobs. More is required for leaders who wish to engage collaborative partnerships for high performance. “Carpenters have hammers, dentists have … [Read more...] about Leading through Inquiry: Do Ask, Don’t Tell
The Magic of Mentoring
When people think of mentoring, they often associate it with an older executive who counsels a promising newbie. The senior leader advises the junior employee on his career, navigating office politics and what's needed to get ahead. But mentoring has dramatically changed over the last few … [Read more...] about The Magic of Mentoring
Power Listening: 4 Steps to Conversation Success
I only wish I could find an institute that teaches people how to listen. Business people need to listen at least as much as they need to talk. Too many people fail to realize that real communication goes in both directions. ~ Lee Iacocca, former CEO Ford Motor Co. Listening may be the most … [Read more...] about Power Listening: 4 Steps to Conversation Success
Office Gossip: How to Survive and Thrive
Working in some office environments is similar to reality TV, where participants are pitted against each other for survival of the cunning. If you work in an organizational culture where gossip and rumors run rampant, how can you navigate your way through it and thrive? In one sense, gossip is a … [Read more...] about Office Gossip: How to Survive and Thrive
Leading Change, One Conversation at a Time
Business is fundamentally an extended conversation. Whether you’re speaking with your boss, team members, colleagues or direct reports, conversations shape what gets done. As a leader, you must engineer conversations to foster: Clarity Cooperation Creativity Connection to company … [Read more...] about Leading Change, One Conversation at a Time
Content Marketing for Online Profits
You've heard the news: Advertising is out, content is in. More specifically, content that educates and entertains your readers and web/blog visitors is being touted as the Milky Way to online success. For example, viral videos are great for building web traffic. Just one question... how does that … [Read more...] about Content Marketing for Online Profits
Are Smart Coaches Using Twitter?
It took me about a year to start using Twitter once I created my account back in 2007 because I didn't understand how to use it, or what the real value was. Now I'm using it 2-3 times a day, but only spending about 10 minutes at a time. I've got it set up for keyword alerts to my email inbox, … [Read more...] about Are Smart Coaches Using Twitter?
What’s Needed Next? Transparency & Trust
We need a better way to evaluate our business leaders, assert James O’Toole and Warren Bennis in a recent Harvard Business Review article (“A Culture of Candor,” June 2009). It’s no longer prudent to judge American corporate leaders’ performance solely on the extent to which they create wealth for … [Read more...] about What’s Needed Next? Transparency & Trust