Is there such a thing as conversational intelligence? It could be that some leaders are naturally more adept at the art of conversation. It’s certainly true that we all could improve our ability to engage and influence others through conversations. “Human beings are the most highly social species … [Read more...] about Conversational IQ: 5 Conversational Blind Spots
Search Results for: blind spots
Overcoming Leadership Blind Spots
There’s no escaping it: Everyone has blind spots. No matter how hard we try to be self-aware, everyone—including the best leader—has unproductive behaviors that are invisible to us but glaring to everyone else. Our behavioral blind spots create unintended consequences: They distort judgment, … [Read more...] about Overcoming Leadership Blind Spots
Lead with Love
As a business leader, how do you lead with love? How is love practiced in your organization? Given the volatility of 2021, I’ve been exploring this facet of leadership. Tension and anger in the workplace is on the rise. Some HR researchers anticipate this will continue throughout 2022. In a recent … [Read more...] about Lead with Love
The Power of Cognitive Flexibility and Persuasion
“In a turbulent world, success depends not just on cognitive horsepower but also on cognitive flexibility. When leaders lack the wisdom to question their convictions, followers need the courage to persuade them to change their minds.” – Organizational psychologist, Adam Grant, PhD Great leaders … [Read more...] about The Power of Cognitive Flexibility and Persuasion
Coaching and Listening
We’re often asked, “What’s the difference between the role of a consultant, coach and executive coach?” While some of the roles may overlap, there are unique differences. A significant departure between the roles is in the area of listening. The Role of Consultant Consultants are more apt to be … [Read more...] about Coaching and Listening
The Traps of Consensus-Style Leadership
Most employees favor consensus-run organizations, where a leader uses inclusion and feedback to manage democratically. A consensus-style leader is a refreshing alternative to the tyrant who issues stern orders. But democracy, taken to an extreme, creates numerous frustrations for direct … [Read more...] about The Traps of Consensus-Style Leadership
Compulsive Leaders Pose Unique Challenges
Most corporate cultures place a high value on accomplishment and productivity, which explains why so many compulsive, driven leaders rise to executive positions. The business landscape is filled with leaders who, while bent on achieving success, present difficulties for the people who work for … [Read more...] about Compulsive Leaders Pose Unique Challenges
Two Exercises to Build Self-Awareness
Our inner monologue runs nonstop, whether we pay attention to it or not. It is a valuable source of self-awareness and a key to knowing our blind spots. Some call it self-talk, mind chatter, or inner voice. It often tends to be negative and judgmental. Even though our inner monologue filters, … [Read more...] about Two Exercises to Build Self-Awareness
The Risks of Working for a People Pleasing Leader
Working for someone who is a people-pleaser may seem fairly innocuous or even desirable, but such leaders pose daunting challenges for their organizations. If you work for a people-pleaser, you most likely see the inherent problems and confess to seeking ways to maneuver around … [Read more...] about The Risks of Working for a People Pleasing Leader
Four Promises of Effective Leaders
What makes a leader stand out as remarkably effective? Everyone expects great things from leaders—probably more than is humanly possible. But leaders must deliver only four interdependent promises to drive business results. Failure to complete a single promise will likely lead to disappointing … [Read more...] about Four Promises of Effective Leaders