In everyday conversations – whether with friends, family or coworkers – most of us have an empathy deficit – or at least we don’t express it enough. Everyone wants to be seen, heard and appreciated. But not that many people - especially in workplaces - know how to communicate empathy so that others … [Read more...] about Empathy in Everyday Conversations
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BizBook Nuggets Archive
Vol. 2, No. 7: For some reason, I’ve been attracted lately to books about the future of work and innovation. Maybe because I reached my 70’s this year, I’m more curious about what the world will be like in 20-25 years, I’m not sure. I’ve always had a curiosity about gadgets and technology, … [Read more...] about BizBook Nuggets Archive
Driven to Lead: What Makes People Tick
Leadership is about relationships with others. You cannot lead without understanding the innate drives that are essential to human development and survival. “Our understanding of leadership can be no better than our understanding of what makes humans, all humans, tick—what are the ultimate … [Read more...] about Driven to Lead: What Makes People Tick
The Crucibles of Leadership
Difficult and, in some cases, career- or life-threatening events are called leadership crucibles. They are trials and tests — points of deep self-reflection that force you to question who you are and what really matters. Characterized by a confluence of threatening intellectual, social, economic … [Read more...] about The Crucibles of Leadership
The Past as Prologue: How Experience Shapes You
Life is full of daily lessons. We interpret experiences; tag them as good, bad or neutral; file them into memory (or not); and create stories about ourselves. If you want self-awareness, take a look at how experience has shaped your stories. “Many leaders point to their childhoods as the source of … [Read more...] about The Past as Prologue: How Experience Shapes You
Conversational IQ: 5 Conversational Blind Spots
Is there such a thing as conversational intelligence? It could be that some leaders are naturally more adept at the art of conversation. It’s certainly true that we all could improve our ability to engage and influence others through conversations. “Human beings are the most highly social species … [Read more...] about Conversational IQ: 5 Conversational Blind Spots
Thanks for Your Expert Ebook Order
(Please read carefully) Your expert ebook is written and designed to solidify trust and credibility with your targeted readers and will further your reputation as a thought leader in your field. It will communicate solutions to the most common problems and challenges your ideal clients … [Read more...] about Thanks for Your Expert Ebook Order
The Quest for Better Teams
“Teamwork remains the one sustainable competitive advantage that has been largely untapped.” ~ Patrick Lencioni, Overcoming the Five Dysfunctions of a Team (Jossey-Bass, 2005) Corporations increasingly organize workforces into teams, a practice that gained popularity in the ’90s. By 2000, roughly … [Read more...] about The Quest for Better Teams
The End of Bad Leadership
Leaders everywhere are in disrepute. Hardly a day goes by without news of corporate ethical violations, financial fudging and CEO failures. Yet, compensation packages and bonuses continue unabated, even when disgraced leaders are sent packing. (photo courtesy freedigitalphotos.net) Harvard Business … [Read more...] about The End of Bad Leadership
Why Do Leaders Deceive Themselves?
The secret of rulership is to combine a belief in one's own infallibility with the power to learn from past mistakes. ~ George Orwell As much as we’d like to believe that we’re rational human beings, we can all too easily mislead ourselves. Self-deception is a process that encourages us to justify … [Read more...] about Why Do Leaders Deceive Themselves?