I only wish I could find an institute that teaches people how to listen. Business people need to listen at least as much as they need to talk. Too many people fail to realize that real communication goes in both directions. ~ Lee Iacocca, former CEO Ford Motor Co. Listening may be the most … [Read more...] about Power Listening: 4 Steps to Conversation Success
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Add Meaning to Conversations with Power Questions
Asking good questions may be the most important, yet least developed, skill for personal and professional success. One popular belief holds that we win friends and new business by being clever and quick on our feet, and that our brilliance—saying just the right thing—is what attracts others. But … [Read more...] about Add Meaning to Conversations with Power Questions
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Social Media Missteps Coaches and Consultants Must Avoid
While perusing my social media streams earlier this week, I couldn’t help but notice the amount of social media missteps coaches, consultants, and otherwise smart business professionals make. Sure, we’re all pressed for time, but social networking is still beneficial with good practices. Here are my … [Read more...] about Social Media Missteps Coaches and Consultants Must Avoid
Biz Book Nuggets – Book Notes Vol. I, No. 10: September 24, 2014
Developing Leadership Presence Presence, whether you call it executive, leadership or personal presence, is becoming the new corporate “it” factor. Apparently the topic covers a lot of ground, as you can imagine. Here are my recommendations for best books: Leadership Presence: Dramatic … [Read more...] about Biz Book Nuggets – Book Notes Vol. I, No. 10: September 24, 2014
The Art of Asking the Right Questions
Fifty percent of good communications is good listening. Asking the right questions must precede good listening. Good questions pave the way for good communications. But what makes for good questions? Is it really that hard to ask a question that will open up discussions, create learning and … [Read more...] about The Art of Asking the Right Questions