Most managers want their people to achieve excellence at work. We really can’t ask for more. In fact, peak performance can be defined as a combination of: Excellence Consistency Ongoing improvement How can managers bring out the best in their people? To achieve peak performance, each … [Read more...] about Managing for Peak Performance: 5 Key Steps
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How to Be a Better Boss
The word “boss” conjures up memories of the good, the bad and the ugly ones we’ve endured throughout our careers. Bosses shape how people experience work: joy versus despair, enthusiasm versus complaints, good health versus stress. Most bosses want to be good at what they do, yet many lack the … [Read more...] about How to Be a Better Boss
The Power of Empathy and Focus
Without empathy and focus, you’ll never be able to communicate effectively and relate well to others. People who lack empathy are sure to face interpersonal difficulties that lead to inferior performance, negative outcomes, and poor relationships with coworkers and customers. As a competency skill, … [Read more...] about The Power of Empathy and Focus
How to Read People and Influence Perceptions
Competition for top leadership positions is tough. Intelligence and good social skills are the price of admission, but they’re not enough. A high-potential candidate must master the intricacies of reading people, predicting behaviors and influencing perceptions — advanced communication skills that … [Read more...] about How to Read People and Influence Perceptions
Emotions – Leadership’s Secret Weapon
“Leadership isn't something you do writing memos; you've got to appeal to people's emotions. They've got to buy in with their hearts and bellies, not just their minds.” ~ Lou Gerstner, IBM’s former CEO Emotions are critical to business success because they drive behaviors. Companies that achieve an … [Read more...] about Emotions – Leadership’s Secret Weapon
10 Myths about Motivating People… and the Real Truth
How can managers improve their ability to motivate performance? Spend enough time in meetings or the executive lunchroom, and you’re destined to hear your fair share of managers’ complaints about their employees. But as these leaders vent their frustrations, they’re actually looking in the wrong … [Read more...] about 10 Myths about Motivating People… and the Real Truth
Leadership Power, Politics and Persuasion
Some executives are uncomfortable using power or office politics, viewing them as the dark side of workplace behavior. They believe morale and commitment erode when politics dominate the environment. But research clearly shows that being politically savvy and building a power base pay … [Read more...] about Leadership Power, Politics and Persuasion
Positive Leadership: Real Results
The No. 1 reason why most Americans leave their jobs is the feeling they’re not appreciated. In fact, 65% of people surveyed said they received no recognition for good work in a previous year, according to Tom Rath and Donald O. Clifton, authors of How Full Is Your Bucket? Positive Strategies for … [Read more...] about Positive Leadership: Real Results
5 Biases That Lead to Bad Decisions
A growing body of research reveals that our behavior and decisions are influenced by an array of strong psychological undercurrents, all of which are more powerful and pervasive than we realize. By charting these undercurrents and their unanticipated effects, we can identify our faulty thinking … [Read more...] about 5 Biases That Lead to Bad Decisions
Leading Change, One Conversation at a Time
Business is fundamentally an extended conversation. Whether you’re speaking with your boss, team members, colleagues or direct reports, conversations shape what gets done. As a leader, you must engineer conversations to foster: Clarity Cooperation Creativity Connection to company … [Read more...] about Leading Change, One Conversation at a Time