“The person who figures out how to harness the collective genius of their organization is going to blow the competition away.” ~ Walter Wriston, former CEO Citicorp If your people continue to think and act as they do now, can you expect to achieve the results you need? If your answer is no, then … [Read more...] about Corporate Culture Drives Results
Managing
Managing for Peak Performance: 5 Key Steps
Most managers want their people to achieve excellence at work. We really can’t ask for more. In fact, peak performance can be defined as a combination of: Excellence Consistency Ongoing improvement How can managers bring out the best in their people? To achieve peak performance, each … [Read more...] about Managing for Peak Performance: 5 Key Steps
How to Be a Better Boss
The word “boss” conjures up memories of the good, the bad and the ugly ones we’ve endured throughout our careers. Bosses shape how people experience work: joy versus despair, enthusiasm versus complaints, good health versus stress. Most bosses want to be good at what they do, yet many lack the … [Read more...] about How to Be a Better Boss
The Power of Empathy and Focus
Without empathy and focus, you’ll never be able to communicate effectively and relate well to others. People who lack empathy are sure to face interpersonal difficulties that lead to inferior performance, negative outcomes, and poor relationships with coworkers and customers. As a competency skill, … [Read more...] about The Power of Empathy and Focus
Office Gossip: How to Survive and Thrive
Working in some office environments is similar to reality TV, where participants are pitted against each other for survival of the cunning. If you work in an organizational culture where gossip and rumors run rampant, how can you navigate your way through it and thrive? In one sense, gossip is a … [Read more...] about Office Gossip: How to Survive and Thrive
10 Myths about Motivating People… and the Real Truth
How can managers improve their ability to motivate performance? Spend enough time in meetings or the executive lunchroom, and you’re destined to hear your fair share of managers’ complaints about their employees. But as these leaders vent their frustrations, they’re actually looking in the wrong … [Read more...] about 10 Myths about Motivating People… and the Real Truth
Leadership Power, Politics and Persuasion
Some executives are uncomfortable using power or office politics, viewing them as the dark side of workplace behavior. They believe morale and commitment erode when politics dominate the environment. But research clearly shows that being politically savvy and building a power base pay … [Read more...] about Leadership Power, Politics and Persuasion
Debunking Multitasking Myths:
10 Tips for Getting More Done
In the business world, where time management is always a priority, multitasking skills are expected, especially in younger workers reared in multiple media environments (i.e., computers, iPods, iPhones, TV, video games, online social sites, texting and instant messaging).
Beginning in 2005, … [Read more...] about Debunking Multitasking Myths:
10 Tips for Getting More Done
Positive Leadership: Real Results
The No. 1 reason why most Americans leave their jobs is the feeling they’re not appreciated. In fact, 65% of people surveyed said they received no recognition for good work in a previous year, according to Tom Rath and Donald O. Clifton, authors of How Full Is Your Bucket? Positive Strategies for … [Read more...] about Positive Leadership: Real Results
The Snowball Effect: Start Change Now
To effect change, you must do something differently. It starts with you. Do it right, and you’ll enjoy a snowball effect that helps your team, direct reports and even family members implement change. While many books have covered organizational change, business school professors Chip and Dan Heath … [Read more...] about The Snowball Effect: Start Change Now