How is your communication in conflict situations? How do you remain calm, cool, and collected? We’ve all been there: encountering someone in a fit of road rage; a neighbor upset about another neighbor’s transgression; dealing with a beloved toddler in the middle of a melt-down. Typically, we ignore … [Read more...] about Calm, Cool, and Collected: Communication in Conflict
Search Results for: leader
The Matter of Business Ethics
We are making great strides in corporate social responsibility. Many reflect changes in business policies and practices. But when it comes to business ethics, are we really improving? Consider this: almost 120 years ago, German socialist, economist, and politician Max Weber published his book, The … [Read more...] about The Matter of Business Ethics
A Better Manager for 2021
How are you preparing to be a better manager in 2021? Employees look to their managers and leaders to help them make sense of complexities within their own organization, as well as the external world. They seek reassurance that their own experiences and perspective is accurate, and that there … [Read more...] about A Better Manager for 2021
Expectation Management
What are your plans to bring in the new year? Will you celebrate? Maybe this is the year to try a new custom from a different culture. For example, in many Latin cultures it is customary to eat 12 grapes at midnight for good luck in the coming 12 months. Some carry an empty suitcase around the … [Read more...] about Expectation Management
On Managing Loss and Grief
For many, this is the time of year when we pause, reflect, and express our gratitude. But this year, many are experiencing significant loss and grief. For some, this grief is complicated. According to the Mayo Clinic, complicated grief is “an ongoing, heightened state of mourning that keeps you … [Read more...] about On Managing Loss and Grief
Strengthen Your Workplace Teams
As a leader, what is your strategy to strengthen your workplace teams? The way we live and work has changed tremendously over the past nine months. In many organizations, this shift occurred in a matter of weeks, if not days. As leaders offered greater flexibility, employees quickly adapted to new … [Read more...] about Strengthen Your Workplace Teams
A Legacy that Endures
As a leader, how will your legacy measure up? Your leadership legacy matters. It motivates people in the way they think and behave, today, and in the future. A lasting legacy sets a course: it adds value, creates positive meaning, and empowers others to carry on—with or without you. Thousands of … [Read more...] about A Legacy that Endures
Leading through Mistakes
Business leaders today are not exempt from making mistakes. While we like to believe their judgment is getting better, certain behaviors make them vulnerable to err, such as mindset failures, delusions, mismanagement, and patterns of unsuccessful (or poor) behavior. Our wishful thinking, denial, … [Read more...] about Leading through Mistakes
Develop Your Mental Game
As a leader, how is your mental game? Consider today’s outstanding athletes, such as those who recently participated in the U.S. Open. It’s impressive to see these leaders excel in their field; they are really amazing! Not unlike today’s outstanding business leaders and managers, they overcome … [Read more...] about Develop Your Mental Game
Diversity, Equity and Inclusion: Because Better is Better
How does your organization approach diversity, equity, and inclusion? While many leaders believe they have taken adequate steps to correct or avoid inequalities in the workplace with policies, promotion, and training, all too often we hear about employees who experience some form of exclusion or … [Read more...] about Diversity, Equity and Inclusion: Because Better is Better