The concept of emotional intelligence became popular after the immense success of Daniel Goleman's book in 1995: Emotional Intelligence, Why it can matter more than IQ. It was followed by a second best seller in 1998 by the same author, Working with Emotional Intelligence. The business … [Read more...] about Emotional Intelligence in the Workplace
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One of the earliest studies of human behavior at work was done at AT&T's Western Electric Hawthorne Plant from 1927 to 1932 by Harvard's Elton Mayo. Their principle findings are still relevant today: when workers have an opportunity to contribute their thinking and learning to workplace … [Read more...] about Understanding Basic Human Behaviors at Work: What Drives You?
Is your organization looking forward, or is it focused on the problems of the present and immediate short-term competition? Will your organization create new rules of competition in the future? Is it imagining new ways of doing business, building new capabilities, and setting new standards of … [Read more...] about Are You Ready for the Future?
“The best way to predict the future is to invent it.” — Alan Kay, computer scientist Self-managed volunteer hackers pool their skills every day on the Internet. Thousands of solo programmers compete to build software that’s bought by companies with whom they have little or no contact. Open … [Read more...] about Open Source Innovation & Other Weird Ideas That Work
Do you really know what contributes to your company’s high performance — or are you making assumptions based on faulty logic? It turns out that most of the data regarding why one company succeeds and another fails is rife with errors in thinking and researcher bias. For all of the business … [Read more...] about 9 Common Delusions About High Performance
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