The challenges of 21st-century work—rapid innovation, unrelenting change and unprecedented uncertainty—have created a stress pandemic. The future of work – your work – may involve robots, even as a manager or leader. Depending on your disposition, you may view the future as ripe for a spectacular … [Read more...] about Future of Work: 5 Skills for the Robotic Age
Are you the type of leader who’s dealing well in these trying economic times? Who confronts reality? Who figures out what needs to be done? Who communicates with confidence? Who finds opportunities in chaos, despite uncertainty, inevitable change and unpredictable sales? If … [Read more...] about Leading in Economic Uncertainty: Shrinking Business
“It’s an environment the likes of which managers have never seen—a Great Disruption in which the old rules for success become recipes for failure, and ‘doing more with less’ will not be nearly enough to survive.”—Scott D. Anthony, The Silver Lining: An Innovation Playbook for Uncertain Times, … [Read more...] about Tough Times Call for Disruptive Innovation
As opportunities for global expansion increase, so does the trend toward more diversity in the workplace. Successful companies are recruiting professionals with different backgrounds, cultures, styles and motivations. Yet this great resource presents increased possibilities for misunderstanding … [Read more...] about Going Global: Are You Ready?
Is your organization looking forward, or is it focused on the problems of the present and immediate short-term competition? Will your organization create new rules of competition in the future? Is it imagining new ways of doing business, building new capabilities, and setting new standards of … [Read more...] about Are You Ready for the Future?
Most CEOs hope a stronger focus on customers will protect them from eroding profit margins and commoditization. But getting closer to customers is not a matter of installing better CRM systems or simply measuring satisfaction levels. Companies can take advantage of new, increasingly efficient … [Read more...] about The Quest for Great Customers