It has been said that there is a reason that God gave us two ears and only one mouth. Listening is such a crucial activity yet we devote so little effort to doing it well. It is essential for building healthy relationships and successful partnerships. Here are some important facts and techniques … [Read more...] about Two Ears and Only One Mouth: How Well Do You Listen?
Search Results for: communication
The Art of Asking the Right Questions
Fifty percent of good communications is good listening. Asking the right questions must precede good listening. Good questions pave the way for good communications. But what makes for good questions? Is it really that hard to ask a question that will open up discussions, create learning and … [Read more...] about The Art of Asking the Right Questions
Living with Job Insecurity: The Future of Work
In a ruthless, globally competitive market, companies can no longer afford the luxury of holding on to more employees than they need. Workers who are not contributing fully to the bottom line are let go. Analysts predict that, in this century, employment, as we know it is likely to be phased … [Read more...] about Living with Job Insecurity: The Future of Work
Facing Conflict: Tough Conversations
“When conflict is ignored– especially at the top– the result will be an enterprise that competes more passionately with itself than with its competitors.” Howard M. Guttman, When Goliaths Clash, 2003 Managers spend an inordinate amount of time putting out fires, particularly interpersonal … [Read more...] about Facing Conflict: Tough Conversations
Changing Minds: How Hard Is It?
“All leadership comes down to this: changing people’s behavior.” – Alan Deutschman in Fast Company, “Change or Die”, May 2005 Changing the behavior of people is the most important challenge for leaders of businesses trying to compete in unpredictable environments. According to John Kotter, … [Read more...] about Changing Minds: How Hard Is It?
Creating Powerful Teams
Teams are the most common business unit for high performance. Although the word gets used loosely and not always appropriately, there is universal acceptance that teams create opportunities for high performance results. The most significant research on groups of people working together occurred … [Read more...] about Creating Powerful Teams
Personality Types in Executives: What Works
The Myers-Briggs Type Indicator is one of the most frequently used self-report assessment tools in management and leadership development programs around the world. It is used in leadership development, team-building, communications training and executive coaching. Yet many who take it put it … [Read more...] about Personality Types in Executives: What Works
Leadership Coaching for Results
“As long as there are human beings doing the work, businesses can profit by creating more fruitful relationships with them.” Stratford Sherman and Alyssa Freas, Harvard Business Review, Dec. 2004 Many attempts have been made over the past decade to quantify return on investment of coaching … [Read more...] about Leadership Coaching for Results
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The Brain Science of Persuasion: 7 Automatic Triggers
People make two major mistakes when trying to persuade others: 1. Using the argument that would work best on themselves 2. Overestimating the power of logic and rationality The scientific study of persuasion has continued for more than half a century, yet executives across all fields make … [Read more...] about The Brain Science of Persuasion: 7 Automatic Triggers