How is your communication in conflict situations? How do you remain calm, cool, and collected? We’ve all been there: encountering someone in a fit of road rage; a neighbor upset about another neighbor’s transgression; dealing with a beloved toddler in the middle of a melt-down. Typically, we ignore … [Read more...] about Calm, Cool, and Collected: Communication in Conflict
Personal Development
A Better Manager for 2021
How are you preparing to be a better manager in 2021? Employees look to their managers and leaders to help them make sense of complexities within their own organization, as well as the external world. They seek reassurance that their own experiences and perspective is accurate, and that there … [Read more...] about A Better Manager for 2021
Expectation Management
What are your plans to bring in the new year? Will you celebrate? Maybe this is the year to try a new custom from a different culture. For example, in many Latin cultures it is customary to eat 12 grapes at midnight for good luck in the coming 12 months. Some carry an empty suitcase around the … [Read more...] about Expectation Management
On Managing Loss and Grief
For many, this is the time of year when we pause, reflect, and express our gratitude. But this year, many are experiencing significant loss and grief. For some, this grief is complicated. According to the Mayo Clinic, complicated grief is “an ongoing, heightened state of mourning that keeps you … [Read more...] about On Managing Loss and Grief
A Legacy that Endures
As a leader, how will your legacy measure up? Your leadership legacy matters. It motivates people in the way they think and behave, today, and in the future. A lasting legacy sets a course: it adds value, creates positive meaning, and empowers others to carry on—with or without you. Thousands of … [Read more...] about A Legacy that Endures
Develop Your Mental Game
As a leader, how is your mental game? Consider today’s outstanding athletes, such as those who recently participated in the U.S. Open. It’s impressive to see these leaders excel in their field; they are really amazing! Not unlike today’s outstanding business leaders and managers, they overcome … [Read more...] about Develop Your Mental Game
A Shift to Self-Employment
Is self-employment right for you? Is now the best time to start your own business? Questions like these are common right now. And the answer is: definitely, maybe. Regardless of the type of business, self-employment isn’t for everyone. It requires passion, know how, and opportunity. It requires … [Read more...] about A Shift to Self-Employment
Confrontations that Create a Win-Win-Win
What has been your experience with confrontations? When did you last initiate one? Confronting someone for their behavior today is no easy feat, especially when emotions are easily triggered and opinions vary. When expectations are left unmet—including protocol infractions, civil disobedience, … [Read more...] about Confrontations that Create a Win-Win-Win
Finding a New Pace
How has the pandemic affected your pace? Even the best of the best have experienced challenges in finding their new pace at work. Focus and concentration have been more of a challenge for leaders, managers, and employees. And it’s no surprise: our sense of time has been distorted. Two factors … [Read more...] about Finding a New Pace
The Best Business Strategy for Crisis Recovery
If your actions inspire others to dream more, learn more, do more and become more, you are a leader.~ John Quincy Adams As a leader, what strategy are you using for crisis recovery? Strategy has become top of mind for business leaders. Too be sure, we are faced with incredible hurdles, many of … [Read more...] about The Best Business Strategy for Crisis Recovery