“Success is measured by your ability to maintain enthusiasm between failures.” ― Sir Winston Churchill People who are successful in life measure high on assessments of optimistic attitudes. It would be easy to presume they are optimistic because they are successful, but there is enough research … [Read more...] about Optimism: Living Longer & Happier
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The Art of Asking the Right Questions
Fifty percent of good communications is good listening. Asking the right questions must precede good listening. Good questions pave the way for good communications. But what makes for good questions? Is it really that hard to ask a question that will open up discussions, create learning and … [Read more...] about The Art of Asking the Right Questions
Managing Dynamic Change
Today's fast-paced economy demands that businesses change or die. Few companies manage transformations as well as they would like. It is said that anywhere from 50 to 80 percent of all change initiatives fail. Between 1980 and 1995, researchers at the Harvard Business School tracked the impact of … [Read more...] about Managing Dynamic Change
The Art of Positive Emotions: What is Your Attribution Style?
Everyone knows that when people feel good, they work better, are more creative and more productive. The ability to inspire positive feelings in others is a key leadership quality. Good feelings are like lubrication to the brain - mental efficiency goes up, memory is sharpened, people can … [Read more...] about The Art of Positive Emotions: What is Your Attribution Style?
Generations at Work: Boomers, GenXers & Nexters
Never before in the history of the workplace are so many different age groups working together in such close quarters. Veterans, Baby Boomers, GenXers and now the Nexters are working shoulder to shoulder, cubicle to cubicle. Never have so many different generations with such diversity in … [Read more...] about Generations at Work: Boomers, GenXers & Nexters
Managing with Emotional Intelligence: Developing Empathy
The business community has embraced the concept of emotional intelligence and its importance ever since Daniel Goleman's best-selling book, Working with Emotional Intelligence (1998). But the challenge is to demonstrate that such competencies can be acquired and when they are, that they … [Read more...] about Managing with Emotional Intelligence: Developing Empathy
Leadership in Times of Uncertainty: Back to Basics
In the wake of tragedy, leaders are faced with challenges that stretch their abilities and skills. In this global economy of rapid change and increasing complexity, many leaders struggle to lead their companies in the right direction. Now, more than ever, there is increased uncertainty, more … [Read more...] about Leadership in Times of Uncertainty: Back to Basics
Personality Types in Executives: What Works
The Myers-Briggs Type Indicator is one of the most frequently used self-report assessment tools in management and leadership development programs around the world. It is used in leadership development, team-building, communications training and executive coaching. Yet many who take it put it … [Read more...] about Personality Types in Executives: What Works
Maximize Your Meetings
Meetings, like death and taxes, are an inevitable fact of business life. Many, unfortunately, turn out to be a huge waste of time. Some companies schedule them so automatically that staff members’ energy is completely zapped, replaced by apathy and boredom. Meetings are used counterproductively … [Read more...] about Maximize Your Meetings
Dealing with Difficult People
They’re everywhere. Walk into any workplace and you’ll find them. Regardless of your company’s success or employee-friendly culture, difficult people pose challenges for managers and team leaders each day. Some are angry; some are anxious. Others are fearful, negative and obstinate. Some spark … [Read more...] about Dealing with Difficult People