Today’s work environment is tough enough without having to deal with disrespect or incivility. Harvard Business Review research reveals that over 50% of people don’t feel respected by their leaders. Many employees find that disrespect is indicative of their work culture as well, and 25% of them claim that this is caused by a disrespectful leader as their role model. If a leader can be uncivil, then their people take that to mean this behavior is permissible for everyone. Fortunately, these issues are correctable if the proper approach is taken.
The cost of a disrespectful culture is heavy. People who feel they are not respected have poorer attitudes and work ethic. They are less interested, motivated and satisfied. This leads to lower productivity and inferior quality. Anxiety, frustration, absenteeism and turnover rise. Disrespected employees disagree with each other and communicate poorly. They have less loyalty, creativity and effort.
It’s clear that under these conditions, higher outbreaks of interpersonal conflict are inevitable, causing more disruption and HR costs. Upset employees generally impress their attitudes on customers, and this is the first step in lost business and lower profits.
Leaders who withhold respect for their people pay a high price, making their leadership careers difficult at best, and very short at worst.
This article explores respect in the workplace and how leaders can correct disrespectful cultures, attitudes and behaviors to give employees the respect they need.
This is a brief synopsis of a 1,350-word article and 3-Article Nuggets*, suitable for consultants’ newsletters for executives and leaders in organizations. It is available for purchase with full reprint rights, which means you may put your name on it and use it in your newsletters, blogs or other marketing materials. You may also modify it and add your personal experiences and perspectives.
The complete article includes these important concepts:
- Basic Human Needs
- Signs of a Disrespectful Culture
- It Starts with the Leader
- The General Right of Respect
- Performance-Related Respect
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