“Today we are faced with the pre-eminent fact that, if civilization is to survive, we must cultivate the science of human relationships.” —Franklin Delano Roosevelt, 1945 Leaders and managers can study, train and be coached. But if they fail to work on their interpersonal skills, they will not … [Read more...] about Human Relationships at Work: The New Frontier
Managing
Generations at Work: Boomers, GenXers & Nexters
Never before in the history of the workplace are so many different age groups working together in such close quarters. Veterans, Baby Boomers, GenXers and now the Nexters are working shoulder to shoulder, cubicle to cubicle. Never have so many different generations with such diversity in … [Read more...] about Generations at Work: Boomers, GenXers & Nexters
Love ‘Em or Lose ‘Em: Retaining Talented Employees
Retaining key employees is still the number one problem for corporations. Even when there is a slower economy, attracting and holding top talent is a serious concern. After 20 years of down-sizing, it may seem ironic that corporations are now in a panic about losing employees. Training … [Read more...] about Love ‘Em or Lose ‘Em: Retaining Talented Employees
Managing with Emotional Intelligence: Developing Empathy
The business community has embraced the concept of emotional intelligence and its importance ever since Daniel Goleman's best-selling book, Working with Emotional Intelligence (1998). But the challenge is to demonstrate that such competencies can be acquired and when they are, that they … [Read more...] about Managing with Emotional Intelligence: Developing Empathy
Executive Coaching Is Hot
Driving the trend in executive coaching is the business reality which makes good staff hard to get and harder to keep. In the need for constant change to stay competitive, companies see coaching as a way to help valued employees develop swiftly in the changing business environment. A growing … [Read more...] about Executive Coaching Is Hot
Making Strategy Everyone’s Job
After years of reengineering, downsizing and optimizing operational efficiencies, companies are now focusing on new ways to generate distinctive competitive advantages. Strategic planning is back, but with a difference: it is no longer the domain of the CEO and senior executives. Smart … [Read more...] about Making Strategy Everyone’s Job
Preventing Executive Burnout
The atmosphere at work has changed. The pace of change keeps accelerating. Today's managers are experiencing a whole new order of exhaustion. Managers have ever-widening spans of control. In the boundary-less organization, work goes on round the clock. The post-dinner time zone has become prime … [Read more...] about Preventing Executive Burnout
Creating a Climate of Innovation
The business enterprise has two, and only two, basic functions: marketing and innovation. It is not necessary for a business to grow bigger; but it is necessary that it constantly grow better. - Peter Drucker An enterprise that does not innovate will not survive long. And management that does … [Read more...] about Creating a Climate of Innovation
Survival of the Fittest: Feedback is not for Sissies
"It is not the most intelligent of the species that survive the longest, it is the most adaptable." -- Charles Darwin In order to be persistently successful, people and organizations need to adapt continually to their environment. This requires information from the environment. The more open … [Read more...] about Survival of the Fittest: Feedback is not for Sissies
Sustaining Results: Balancing People, Values and Business
In the last few years several books have addressed why some companies are more enduring than others. What distinguishes the great from the merely good? Really great companies, even in bad times, place people and values first. The obsession with stock prices has obscured our vision and caused … [Read more...] about Sustaining Results: Balancing People, Values and Business