The objects of disaffections may vary but griping is always in season at work. When things go from bad to worse the discussions end up in the manager's office. When they don't, they form an undercurrent of discontent and resentments that is counter-productive. People spend vast amounts of time … [Read more...] about From Complaints to Commitments
Change
Facing Conflict: Tough Conversations
“When conflict is ignored– especially at the top– the result will be an enterprise that competes more passionately with itself than with its competitors.” Howard M. Guttman, When Goliaths Clash, 2003 Managers spend an inordinate amount of time putting out fires, particularly interpersonal … [Read more...] about Facing Conflict: Tough Conversations
Changing Minds: How Hard Is It?
“All leadership comes down to this: changing people’s behavior.” – Alan Deutschman in Fast Company, “Change or Die”, May 2005 Changing the behavior of people is the most important challenge for leaders of businesses trying to compete in unpredictable environments. According to John Kotter, … [Read more...] about Changing Minds: How Hard Is It?
Going Global: Are You Ready?
As opportunities for global expansion increase, so does the trend toward more diversity in the workplace. Successful companies are recruiting professionals with different backgrounds, cultures, styles and motivations. Yet this great resource presents increased possibilities for misunderstanding … [Read more...] about Going Global: Are You Ready?
The Case for Clarity: A Key Leadership Quality
“Effective leaders don’t have to be passionate. They don’t have to be charming. They don’t have to be brilliant… They don’t have to be great speakers. What they must be is clear. Above all else, they must never forget the truth that of all the human universals – our need for security, for … [Read more...] about The Case for Clarity: A Key Leadership Quality
Leadership Coaching for Behavioral Change
How do you get leaders to change? How do you optimize their talents and potential? What are best practices of executive coaching programs that produce lasting results in effective leadership behaviors that drive business results? Executive coaching is a tremendous opportunity for leveraging … [Read more...] about Leadership Coaching for Behavioral Change
Open Source Innovation & Other Weird Ideas That Work
“The best way to predict the future is to invent it.” — Alan Kay, computer scientist Self-managed volunteer hackers pool their skills every day on the Internet. Thousands of solo programmers compete to build software that’s bought by companies with whom they have little or no contact. Open … [Read more...] about Open Source Innovation & Other Weird Ideas That Work
Things That Get in the Way of Executive Coaching
Too many executives receive poor or no coaching. They miss opportunities to become more effective in their positions of influence and are often denied promotions they deserve. Some leaders struggle in their careers, failing to recognize that hiring an executive coach can help them enormously. … [Read more...] about Things That Get in the Way of Executive Coaching
Mindset: Why Executives Thrive…Or Barely Survive
Mindset shapes our mental world, influences our outlook, determines the scope of our goals, and ultimately sets us on a path of growth and fulfillment—or one of stagnation. Executive suites are filled with high achievers who boast high IQs and stellar accomplishments. Still, some stagnate, while … [Read more...] about Mindset: Why Executives Thrive…Or Barely Survive
Judgment: Making Great Calls
What is the fundamental essence of leadership? Is it the ability to make consistently good judgment calls? Realistically, leaders are remembered for their best and worst judgment calls, especially when the stakes are high, information is limited and the correct call is far from obvious. In the … [Read more...] about Judgment: Making Great Calls